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Privacy policy

Privacy Policy – Shivmart

Effective Date: [Date]

At Shivmart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and mobile application.

1. Information We Collect

When you use Shivmart, we may collect the following information:

  • Personal Information: Name, phone number, email, address, and payment details.
  • Order Details: Products purchased, delivery addresses, and transaction history.
  • Device Information: IP address, browser type, and operating system.
  • Usage Data: How you interact with our platform, including app activity and preferences.

2. How We Use Your Information

We use the collected information for:

  • Order Processing: To confirm, process, and deliver your orders.
  • Customer Support: To respond to your queries and provide assistance.
  • Personalization: To recommend products and improve your shopping experience.
  • Marketing & Promotions: To send offers, discounts, and newsletters (you can opt-out anytime).
  • Security & Fraud Prevention: To detect and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Delivery Partners: To ensure your order reaches you on time.
  • Payment Gateways: For secure transaction processing.
  • Legal Authorities: When required by law for compliance or fraud investigations.

4. Data Security

We take strong security measures to protect your information, including:

  • Encryption: Secure transactions via SSL encryption.
  • Restricted Access: Only authorized personnel can access your data.
  • Regular Audits: Periodic security checks to ensure data safety.

5. Your Rights & Choices

  • Access & Update: You can view and update your profile information anytime.
  • Opt-Out: You can unsubscribe from marketing emails and notifications.
  • Data Deletion: You can request the deletion of your account and personal data.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience.
  • Remember your preferences and shopping history.
  • Provide personalized recommendations.

You can manage cookie settings through your browser preferences.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our platform implies acceptance of the updated policy.

9. Contact Us

For any privacy-related concerns, reach out to us at:

📧 Email: info@theshivmart.com
📞 Phone: +91 94290 50068

By using Shivmart, you agree to our Privacy Policy. If you do not agree, please discontinue using our services.